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Mobile application

Why Us

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Why Us

Respond to customer inquiries swiftly and effectively. Optimize customer service processes for efficiency. According to Gartner, SMS boasts a remarkable 98% open rate. According to Mobile Squared,  90% of SMS are read within three minutes 78% of consumers say that SMS marketing is the fastest way to reach them. Zendesk CX trends:

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  • 72% of customers want immediate service

  • 71% demand natural, conversational experiences

  • 70% expect anyone they interact with to have full context

  • 66% want interactions not to interrupt their current action

  • 62% think experiences should flow naturally between both physical and digital spaces

Text-Enabling

Feature: Integration to text-enable existing Teams, Webex, Zoom, and RingCentral numbers.

Functionality: It allows users to send and receive SMS messages using existing communication channels .

Compatibility: Seamless integration with Teams, Webex, Zoom, and RingCentral platforms.

Customer Conversation Management

Feature: Smooth transition between voice calls and SMS during customer conversations.

Functionality: It enables users to switch between voice calls and SMS without interruption, ensuring a seamless communication experience.

Accessibility: Available on mobile devices for uninterrupted communication on the go.

Integration of e-Discovery and Data Loss Prevention Products

Feature: Integration with e-discovery and data loss prevention products.

Functionality: Connects the website with e-discovery and data loss prevention tools to enhance data security and compliance measures.

Compatibility: Compatibility with leading e-discovery and data loss prevention software solutions from Microsoft, Smarsh, Global Relay, and more.

SMS API Integration

Feature: Integration of an SMS API.

Functionality: Provides developers with the capability to include SMS functionality into their applications.

Accessibility: Easily accessible API documentation and resources for developers.

Versatility: Allows developers to incorporate SMS features tailored to their application requirements.

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