Over 300 million people use Microsoft Teams daily. Approved Contact brings SMS directly into that environment—so your team texts customers from the same place they chat, meet, and call, while IT and compliance get the visibility and controls they actually need.
Most organizations end up with reps texting from personal numbers, standalone tools with limited oversight, or a compliance mess IT inherits after the fact. Texting seems simple—until legal asks for proof of consent, and everyone starts digging.
Approved Contact integrates directly with Microsoft Teams. Users send and receive texts from existing business numbers, inside the interface they already know. Admins manage access centrally. Compliance workflows handle permission, policy, and review.
Familiar for users. Defensible for IT and compliance. That’s what Teams texting is supposed to look like.
Most Teams SMS vendors lead with features. Approved Contact leads with infrastructure.
No scare tactics. No legal guarantees. Just a platform built for enterprise reality.
Go deeper on compliance infrastructure:
Rolling out SMS in Teams at scale means 10DLC isn’t optional. It shapes your onboarding timeline, messaging program structure, deliverability health, and how easily you add new departments and numbers. Approved Contact helps you build a program aligned with carrier expectations from day one.
What We’re Not Claiming:
Yes. Approved Contact enables SMS directly inside Teams—no separate app required.
The opposite. Texting lives inside the workflow your team already uses, so adoption isn’t a training project.
It supports consent-aware infrastructure and program governance. Pair it with Proof of Consent and Communication Compliance Software for the full picture.
It’s built to meet enterprise requirements, but it’s also used by providers and partners deploying Teams Voice.
